Subject: Tech Support Candidate - Shrikant Singh
From: Shrikant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 05:38:29 -0400

| | Tech Support Test

Name | Shrikant Singh
E-mail | [email-masked]
Phone Number | (+91) 8553266162
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | BANGALORE
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the connection
Check the web address
Delete the cookies
Change the proxy settings
Increase the memory limit

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Touch and hold the bluetooth
Tap a new pair device
Tap the name of the bluetooth device you want to pair with your device
Your device is connected

What according to you makes you a good candidate for customer service or technical support job?

Self discipline
Ability to effectively prioritise task
Detailed oriented working style
Ability to think logically and creative
Ability to apply knowledge to new situations
Independent interest in technology

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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