Subject: Tech Support Candidate - Mihir Pushkarna
From: Mihir Pushkarna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Oct 2021 09:25:50 -0400

| | Tech Support Test

Name | Mihir Pushkarna
E-mail | [email-masked]
Phone Number | (+91) 9958814901
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lajpat Nagar, South Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check the internet connection first if it is connected and working properly or not.
If the internet connection is smooth enough then i would try to refresh the webpage and see if it works or not.
I will try to restart the system just to make sure if things are good on my end

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open settings
2.click on bluetooth
3. turn on the bluetooth
4. search for the speaker name
5. hit connect on that name

What according to you makes you a good candidate for customer service or technical support job? | my technical and verbal skills make me a good fit for this job role.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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