Subject: Tech Support Candidate - Pradeep Kumar Yadav
From: Pradeep Kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Oct 2021 05:48:41 -0400

| | Tech Support Test

Name | Pradeep Kumar Yadav
E-mail | [email-masked]
Phone Number | (+91) 8423480422
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

After find error,
1.close the browser and again restart the browser.
2.chech the internet connection.
3. Open the browser as admistative tools .
If the problem not solve
Then restart your Computer...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker.
Again turn on your phone's Bluetooth .next pairing the Bluetooth speaker and connect.

What according to you makes you a good candidate for customer service or technical support job?

If support skill  good .
Then i think good customer service

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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