Subject: Tech Support Candidate - Sanju Bhardwaj
From: Sanju Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Oct 2021 04:42:16 -0400

| | Tech Support Test

Name | Sanju Bhardwaj
E-mail | [email-masked]
Phone Number | (91) 9837767782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bareilly
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Unique Network Services | Field Engineer | Working | 15300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Let's figure out where the problem is. The problem happens with certain website..try clearing Firefox cookies and cache..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Put your Bluetooth device in pairing mode by pressing and holding power button or pairing button..go to setting < Bluetooth< select pair New device and then tap the speaker device name.
What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or maintaining professional relationship with the customer . Good communication skill
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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