Subject: Tech Support Candidate - Sneha Kulurkar
From: Sneha Kulurkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 12:07:36 -0400

| | Tech Support Test

Name | Sneha Kulurkar
E-mail | [email-masked]
Phone Number | (91) 8668483389
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | future India | Telesales Executive | 31 sep 2018 | 17000
Previous Employer 1 | Talent infotech | HR Recruiter | 30 July 2021 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check whether the network connection is on or off. If off I will on it and again open website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Bluetooth of Bluetooth speaker as well as computer search name of Bluetooth in your mobile then connect with it.
What according to you makes you a good candidate for customer service or technical support job? | To solve the issue related to computer as well providing customer satisfaction by giving best solution to there problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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