Subject: Tech Support Candidate - Ankit Kanojiya
From: Ankit Kanojiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 03:21:53 -0400

| | Tech Support Test

Name | Ankit Kanojiya
E-mail | [email-masked]
Phone Number | (91) 9899514456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gub-bins unit of green tech LLP | Sr Operations | 20 Sep 2021 | 20000
Previous Employer 1 | Indian Royal Services | Sr Operations | 31 Apr 2021 | 16000
Previous Employer 2 | AEX Courier pvt ltd | Operations | 30 Jun 2018 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | See at the web address in the location bar and make it start with https:// and reload
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On bluetooth speaker -> on bluetooth in mobile phone -> Search and connect
What according to you makes you a good candidate for customer service or technical support job? | I am from Service provider industry and know how to handle customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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