Subject: Tech Support Candidate - Harsh Kumar Harsh
From: Harsh Kumar Harsh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 02:36:58 -0400

| | Tech Support Test

Name | Harsh Kumar Harsh
E-mail | [email-masked]
Phone Number | (+91) 9871311941
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sales , leadership

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mangalam school of management & Technology | Team leader | Still working | 15000/-
Previous Employer 1 | Konextion back office Pvt ltd | Telecaller | 31 July 2017 | 8500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I’ll check my net connection if that was okay I’ll go to the history & Cache and clear it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On The Bluetooth of Bluetooth speaker then on Bluetooth of mobile phone and find the device  name then they get Device name just click on there name For connect
What according to you makes you a good candidate for customer service or technical support job? | Way of talking , Politely attitude, good listener , Should be good in Communication , always be calm for listen clients quires , should be know the proper process
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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