Subject: Tech Support Candidate - sumit kumar
From: sumit kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 01:36:31 -0400

| | Tech Support Test

Name | sumit kumar
E-mail | [email-masked]
Phone Number | (+91) 7876474955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
pen testing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

we should check our network connection its working or not if it is working we have to check our IP address and its already configured then
we have to see what kind of error we are getting.also we can capture request in burp suit and see what that request need or what kind of error is what we are getting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open your mobile's bluetooth and power on your speaker

then search for that speaker in available bluetooth devices and when you got your speaker in list connect it

What according to you makes you a good candidate for customer service or technical support job? | I am looking for an opportunity as an intern/employee in your esteemed organization and to grow my knowledge in practical life. Working for you will make my dream come true and will pour all my heart and all of my knowledge into it.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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