Subject: Tech Support Candidate - Kajal Mendekar
From: Kajal Mendekar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 11:05:28 -0400

| | Tech Support Test

Name | Kajal Mendekar
E-mail | [email-masked]
Phone Number | (+91) 8770038165
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Balaghat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tutree India technologies | Content writing intern | 15 days notice period | 6000
Previous Employer 1 | - | - | - | -
Previous Employer 2 | - | - | - | -

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | to log in to the NDTV website you should search www.ndtv.com. if this search shows an error then, you can close the browser, clear the history and retry.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

you have to go through the following steps to connect the speaker to your mobile phone:-
* turn on the Bluetooth speaker.
* take your phone and turn on the Bluetooth on your phone.
* tap on scan for new devices.
* After scanning you can see the Bluetooth speaker.
* if you do not see the Bluetooth device then, clear the previously connected devices and scan again.
* now you will see the Bluetooth device on our phone screen, tapon it and select connect.
* now your Bluetooth speaker is connected to your mobile.

What according to you makes you a good candidate for customer service or technical support job? | A customer service person should be able to understand the needs of customers and be able to communicate their ideas in a convincing way and should have an interactive personality. apart from this, the communication should be clear and understandable to the customers. I possess all these skills that makes me a good fit for the customer service job profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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