Subject: Tech Support Candidate - Rakesh Kumar
From: Rakesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 10:07:46 -0400

| | Tech Support Test

Name | Rakesh Kumar
E-mail | [email-masked]
Phone Number | (+91) 9304054973
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Parna Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Qdigi services limited | Center Manager | 11/06/2121 | 21400
Previous Employer 1 | IPS | Team leader at Jeeves consumer service pvt. Ltd. | 10/09/19 | 16000
Previous Employer 2 | Evolve manpower pvt.limited | Customer support coordinator at videocon d2h limited | 19/09/2018 | 13300

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Correct
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Upper case
What according to you makes you a good candidate for customer service or technical support job? | I have 5.8 year experience as a customer service support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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