Subject: Tech Support Candidate - K KARTHIK KRISHNAN K KARTHIK
From: K KARTHIK KRISHNAN K KARTHIK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 04:59:52 -0400

| | Tech Support Test

Name | K KARTHIK KRISHNAN K KARTHIK
E-mail | [email-masked]
Phone Number | (91) 9746829321
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Banglore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Allianz services | Customer service expert | Working |
Previous Employer 1 | Oztern technology | Sales engineer | 26/03/2017 |
Previous Employer 2 | Kingster education | Business development executive | 02/02/2017 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.specify the browser to be used.
2.check for compactibility settings
3.clear cache memory
4.clear browsing history
5.reset system and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.switch on Bluetooth speaker and Bluetooth on mobile
2.go to settings -select bluetooth-click on add device to be paired
,3.when your speaker name pops up on searched devices-click on it and pair it

What according to you makes you a good candidate for customer service or technical support job? | Patience and empathetic skill should be given priority
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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