Subject: Tech Support Candidate - Neha Gupta
From: Neha Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 04:09:39 -0400

| | Tech Support Test

Name | Neha Gupta
E-mail | [email-masked]
Phone Number | (91) 8876194456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Akshardham, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
MS - Office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pulizia FM Services Pvt Ltd | Executive-H.R | March 31,2021 | 20 K
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try out to find why it’s showing error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open The mobile Bluetooth
2.Search with whom we want to connect
3.Then pair with the connector
4.The mobile Bluetooth will get connected automatically

What according to you makes you a good candidate for customer service or technical support job? | Must have knowledge about it
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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