Subject: Tech Support Candidate - Rajnish Kumar
From: Rajnish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 03:40:13 -0400

| | Tech Support Test

Name | Rajnish Kumar
E-mail | [email-masked]
Phone Number | (91) 8519081914
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mazunatech Pvt. Ltd. | CSR | Fab 2021 | 15k
Previous Employer 1 | Shri Mishri Solution Pvt. Ltd. | Senior Process Associate | 20 Months | 10k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check whether URL is correct or not and Chec that URL is not blocked.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth Sharing and Search and match then connect it.
What according to you makes you a good candidate for customer service or technical support job? | I am from a technical Background fields so for me technical Support is the best.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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