Subject: Tech Support Candidate - Anil Kumar
From: Anil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Oct 2021 00:14:48 -0400

| | Tech Support Test

Name | Anil Kumar
E-mail | [email-masked]
Phone Number | (110091) 9211525066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Trilok puri
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Alankit ltd | Chat support | 26 april 2021 | 16000
Previous Employer 1 | Reliable data services | Back and executive | 20 Oct 2020 | 10000
Previous Employer 2 | Convergys India pvt ltd | Chat support | 1 January 2018 | 22000

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I'll try to fix it up on my own. Being a computer use, I'll put in best of computer prowess to troubleshoot the technical problem. I'll clean up the search history and such to make the system run again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First-off, I'll turn the bluetooth on. I'll choose my speaker to get connected to the bluetooth right away.
What according to you makes you a good candidate for customer service or technical support job? | I'm filled with curiosity to grab the new stuffs to hone my skill sets. That'd help me learn things faster for sure.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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