Subject: Tech Support Candidate - raj kumar
From: raj kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 10:34:43 -0400

| | Tech Support Test

Name | raj kumar
E-mail | [email-masked]
Phone Number | (+91) 9199025024
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Munirika
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firtsly, i will check the inetrnet connection and if the connection is fine, then i will investigate about the error, what this error is about and lastly i will find the solution accordingly.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly one the Bluetooth of your phone and then one your Bluetooth speaker. Secondly, you press the pairing button on the speaker and then search the Bluetooth device on the phone. Once the name of the speaker appears, press it and it will be connected with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | He/she should be able to identify the problem and should have proper knowledge to deal with the problem. He/she need to be very patience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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