Subject: Tech Support Candidate - Mahefuj Husen khan
From: Mahefuj Husen khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 09:45:41 -0400

| | Tech Support Test

Name | Mahefuj Husen khan
E-mail | [email-masked]
Phone Number | (+91) 6371276375
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bhubaneswar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Python

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Byju's the learning app | BDA | Continue | 25000
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.first i check internet connection.
2.clear cache.
A.open the page in an incognito window.
B.clear the cache and cookies.
3.close other tabs,extensions qnd apps.
4.Restart the computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.enable bluetooth.
2. Scan new networks.
Click on the device .
Then connect.

What according to you makes you a good candidate for customer service or technical support job? | Because i have gained experience from byju's.and i love to interact new people.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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