Subject: Tech Support Candidate - Chandra bhan pandey Chandra bhan
From: Chandra bhan pandey Chandra bhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 09:11:52 -0400

| | Tech Support Test

Name | Chandra bhan pandey Chandra bhan
E-mail | [email-masked]
Phone Number | (122004) 9205050075
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Manesar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jayashree polymers pvt ltd | Executive IT | Now working | 255000
Previous Employer 1 | Minda industries ltd | Executive iT | Feb 2021 | 23000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First check internet connection working or not on my system.
2. Browser check ( government side not working on Google chrome.,exe dgft.com, )
3. Website check on firewall ( blocking issue in firewall)

Please list the steps to connect a Bluetooth speaker to your mobile phone. | open bluetooth on both device ,then pair the devices.
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |