Subject: Tech Support Candidate - Dolly Sharma
From: Dolly Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 08:33:23 -0400

| | Tech Support Test

Name | Dolly Sharma
E-mail | [email-masked]
Phone Number | (091) 9667534475
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ballabgarh(faridabad)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nava jyoti | Teacher | No |
Previous Employer 1 | Eriksson India pvt ltd | Project coordinator | 20/0/21 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hajone mke

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Gwjnwnm. E.. Q

What according to you makes you a good candidate for customer service or technical support job?

Gajjen  sjjnnwsjjkne

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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