Subject: Tech Support Candidate - Honey .
From: Honey . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 08:11:49 -0400

| | Tech Support Test

Name | Honey .
E-mail | [email-masked]
Phone Number | (91) 8187992837
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kushinagar UP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | Na | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refresh the particular page. Make sure java script should be enabled. Make sure cooking are enabled. Cache and cookies are enabled. Make sure Web browser is up to date. Restart the Web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to setting. Tap the Bluetooth option. Turn on Bluetooth. A list of available device will be appear. If your speaker is not listed, press the button on your speaker and make it discoverable. On your mobile select the speaker  and that's it I am connected.
What according to you makes you a good candidate for customer service or technical support job? | Detail Knowledge about the product or technology. Effective communication skills. Patience to listen customer. Good sense of humour.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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