Subject: Tech Support Candidate - priyesh yadav
From: priyesh yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:54:13 -0400

| | Tech Support Test

Name | priyesh yadav
E-mail | [email-masked]
Phone Number | (+91) 9354358761
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | saket
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | nA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

steps as follows
check internet connectivity
check browser if its fully updated or not or currupted
clear the cache data
will try on other browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

steps as follow
switch on the bluetooth speaker power button
swith on the bluetooth button on speaker
turn on the bluetooth on phone
search for the devices and conect to bluetooth speaker name and wait for pairing

What according to you makes you a good candidate for customer service or technical support job? | have skills such team management,confidence in presenting,open minded etc
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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