Subject: Tech Support Candidate - DIPAK KUMAr TIWARI
From: DIPAK KUMAr TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:44:27 -0400

| | Tech Support Test

Name | DIPAK KUMAr TIWARI
E-mail | [email-masked]
Phone Number | (91) 8890301456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GURGAON
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TOPPR TECHNOLOGIES | BDA | 2nd August | 48K
Previous Employer 1 | POLICYBAZAAR | Senior sales associate | 15 Jan 2020 | 34K
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are many errors , if the website is not opening.
Can't type all, call me will explain everything. And I am also a b.tech so I know it

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Paring phone Bluetooth to speaker Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | To understand the challenges of our customers and slove the challenges as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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