Subject: Tech Support Candidate - MONI KESHARI
From: MONI KESHARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:34:53 -0400

| | Tech Support Test

Name | MONI KESHARI
E-mail | [email-masked]
Phone Number | (+91) 7985722086
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | noida-62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly we will clear history details from chrome or browser which is called pop-up. After that we will check that another tabs is not open on desktop then we will remove from it.
second reason network may be slow by which website won't work properly.so we have to wait by which network don't be right.After sometime we have to open website (www.ndtv.com).

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
if your speaker is not listed,press the button on your speaker that makes it discover able-its often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information.Maintaining professionals relationship with the customer.good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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