Subject: Tech Support Candidate - Muhammad Maaz
From: Muhammad Maaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:34:45 -0400

| | Tech Support Test

Name | Muhammad Maaz
E-mail | [email-masked]
Phone Number | (225001) 7007026039
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Barabanki
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we need to check our internet connection is properly working or not then we move further to dig deep into the problem if the sites still not work then I'll close that window and open the website into new page sometime due to overload user traffic could crash the website for sometime. And mainly I'll check the domain if correct or not.. that's all the mainly possible way to check the website working or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect the bluetooth speaker first we need to open the bluetooth in both the devices. After opening the bluetooth click on bluetooth pair option in your mobile device after that you'll get your speaker device name you just simply click on that name you'll be to able successfully to pair the your bluetooth speaker to your mobile device.
What according to you makes you a good candidate for customer service or technical support job? | I believe that I am the best candidate for this position because of ability to listen the customer needs and give the quick response to them.. I'm a good listener and my positive attitude which plays important role for this job to give the customer satisfactory answer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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