Subject: Tech Support Candidate - Vinayak bharadwaja
From: Vinayak bharadwaja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:34:10 -0400

| | Tech Support Test

Name | Vinayak bharadwaja
E-mail | [email-masked]
Phone Number | (91) 9717111055
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | gurgoan
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Inspira Enterprise PVT | Manager Sales | 30 May 2021 | 50000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I would go to settigs tab of the google chrome at t he top right. I would click on more tools and click on clear browsing data.I would clear all the data and then try to open webpage. I would try open it in internet explore.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I would click on the bluetooth icon on my mobile and select the instrument speaker to be conected.
What according to you makes you a good candidate for customer service or technical support job? | The person who is able to listen to the customer issue first and help the customer  by asking probing questions to the customer to solve the issue.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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