Subject: Transcript of Thursday, September 30th, 2021, 05:08:51 am. Operator: Diana. Visitor: Traveler
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Thu, 30 Sep 2021 05:24:04 +0000

Chat transcript

		ref https://www.google.com/

	Diana Thu, 09/30/21 05:08:51 am UTC
		Hi there, can we help you plan your upcoming holiday?
	Traveler  05:08:51 am
		Hello.  I am looking for help/advice in organising a holiday to Italy.  Having never been there I need guidance.  We are happy to do a private/ small group tour for part or most of it.  Rome, Florence, Cinqure Terre, Venice, Sorrento, Capri. 3-4 people
	Diana 05:11:36 am
		Welcome to our livechat service. 
		Sure, may I know the estimate date, like when you would like to visit there? 
	Traveler  05:12:27 am
		26 June - 15 July 2022
	Diana 05:12:47 am
		Alright! Please allow me a moment to check this for you. 
	Traveler  05:13:28 am
		thanks
	Diana 05:15:45 am
		Thank you for your patience, could you please reconfirm how many members are there along with you? 
	Traveler  05:17:39 am
		3-4
	Diana 05:18:04 am
		Alright! May I know which country passport you hold?

	Traveler  05:18:44 am
		Australia
	Diana 05:19:19 am
		Alright! Please know that, as a US-based outbound tour operator sending guests to Europe, we are not able to provide visa assistance. As this is a requirement for visiting most of the countries we offer, we advise instead contacting a tour company based in the country or countries you are looking to visit.
	Traveler  05:19:43 am
		ok thanks
	Diana 05:20:11 am
		Could you please help me with your full name, email ID and contact number? So that I can directly escalate your query to one of our best travel expert and they will get back to you with all the details. 
		I hope you will manage Visa on your own? 
	Traveler  05:20:31 am
		Angela McKenna
		[email-masked]
		0409329131
	Diana 05:21:25 am
		Thank you for sharing your details, one last question I would like to ask, May I know what kind of activities you would like to do in this visit? 
	System 05:24:03 am
		Traveler  archived the chat

	15m 12s

Chat has been opened from website: https://jaywaytravel.com/itineraries/italy-condensed-classics#itinerary
Referrer: https://jaywaytravel.com/italy
Visitor geolocation: Canberra, Australian Capital Territory, Australia / 144.138.153.201

E-mail from https://www.livechatinc.com/powered-by-livechat/?utm_source&#x3D;chat_transcript&amp;utm_medium&#x3D;email&amp;utm_campaign&#x3D;jaywaytravel.com