Subject: Fwd: Jordan - electric vehicles responses
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 22 Sep 2021 13:50:06 +0000

Regards,

Saurabh Dadu
LiveSalesman

Begin forwarded message:

From: Patrick McNulty <[email-masked]>
Date: 22 September 2021 at 6:49:32 PM IST
To: "Weibrecht, Karen (AE/GVM)" <[email-masked]>, Saurabh Dadu <[email-masked]>, Abdallah Kamhie <[email-masked]>, Mohammad Saleh <[email-masked]>
Cc: "Gruschka, Madlen (AE/GVMC)" <[email-masked]>, "Vladutu, Laura (AE/GVM)" <[email-masked]>, Sary Lasheen <[email-masked]>
Subject: Re: Jordan - electric vehicles responses

Hi Karen,

Thank you for the update.

We will escalate/flag any comments we come across during our daily sweep of our owned social pages.

Best,

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From: Weibrecht, Karen (AE/GVM) <[email-masked]>
Date: Wednesday, 22 September 2021 at 5:15 PM
To: Patrick McNulty <[email-masked]>, Saurabh Dadu <[email-masked]>, Abdallah Kamhie <[email-masked]>, Mohammad Saleh <[email-masked]>
Cc: Gruschka, Madlen (AE/GVMC) <[email-masked]>, Vladutu, Laura (AE/GVM) <[email-masked]>
Subject: Jordan - electric vehicles responses
Hi everyone,

can you please inform your teams with  regards to a situation we have in Jordan.

Recently the grey market in Jordan has received VW electric cars from China which many customers have become aware of.
Models included:

e-Tharu
e-Lavida
e-Golf
e-Bora

We as VW have not released any electric vehicles in Jordan and therefore can not support a customer with any of the models.
Kindly brief your team to inform customers who are inquiring, that they need to check with the dealer they bought the vehicle from in case of questions, service etc. as the car was not bought from an authorized dealer.

Thanks
Karen

Best regards/ Mit freundlichen Gruessen

Karen Weibrecht
Marketing Manager
Customer Experience and Brand Strategy

Volkswagen Middle East
Audi Volkswagen Middle East FZE
Dubai Airport Free Zone
Mobile +971 50 450 7633
http://www.volkswagen-me.com

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