Subject: Tech Support Candidate - mayank sharma
From: mayank sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 06:44:00 -0400

| | Tech Support Test

Name | mayank sharma
E-mail | [email-masked]
Phone Number | (91) 8171111392
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | mayur vihar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all, I will open that website into another web browser like firefox, if it is still not responding then I will clear the cache files, and if it is still not responding I will use a proxy VPN to load the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | slide  down the screen of the phone and select the available Bluetooth speaker and click on connect, and make sure during this process your phone and speaker both has Bluetooth  activated
What according to you makes you a good candidate for customer service or technical support job? | I am a tech-savvy person I feel pretty comfortable with interacting with new people and technical things. I am having good interpersonal skills that make my best selection for this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |