Subject: Tech Support Candidate - Ujesh Koul
From: Ujesh Koul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Sep 2021 05:37:30 -0400

| | Tech Support Test

Name | Ujesh Koul
E-mail | [email-masked]
Phone Number | (966) 9660379964
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro technologies | L1 engineer | 2 june | 16500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 refresh the page
2 check java is enable Or not
3clear cache & cookies
3 restat your web page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth of both the device >
Now in mobile or Pc you can search device name >pair your Bluetooth speaker >noe your speaker is ready to play

What according to you makes you a good candidate for customer service or technical support job?

I am keen to learn new things
And gud listener
I like to interact with customers

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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