Subject: 33 accounts receivables transactions still not processed and closed.
From: Amit Gupta <[email-masked]>
To: Dimpy Chawla <[email-masked]>, Theodorah Goba <[email-masked]>, Harsh Sharma <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Ashish Dabral <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 21 Sep 2021 00:57:26 -0700 (MST)

Hi HFL Team, 

Please work on the Accounts Receivables transactions which have not been done and close them accordingly. 

PLease follow the process as mentioned below : 

1. Check the transaction details in UC > Order Management > Account Receivables. 

2. Check the notes and the ticket numbers carefully. 

3. If the follow up via phone has been tried twice or more and e-mail follow-ups have also been sent twice or more, then reject the order, update the ticket accordingly, send an e-mail to customer 
saying that the order has been rejected and mention the reason for the same and advise them to place a new order. 

Please make sure by end of the day today, most of the old orders ( at least the top 25 in the queue) gets rejected and is updated in UC. 

If you face any issues processing the same, please get in touch with me/Pritish Sir for clarifications and help. 

Thanks and Regards, 

Amit Kumar Gupta.