Subject: Tech Support Candidate - Kundan kumar singh Kundan
From: Kundan kumar singh Kundan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Sep 2021 22:20:24 -0400

| | Tech Support Test

Name | Kundan kumar singh Kundan
E-mail | [email-masked]
Phone Number | (201301) 7701935508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 71
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Piper

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | Seniour technical support | 4/10/2021 | 30500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open a new tab and check to see if you can load another website like google.com or mozilla.or.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to the settings tap the bluetooth option turn on bluetooth a list o available device will appear  then click on your bluetooth speaker device.
What according to you makes you a good candidate for customer service or technical support job? | My confidence mekes me a good candidate for this opportunity and I am willing to go extra mile for customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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