Subject: Tech Support Candidate - Md Arman
From: Md Arman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Sep 2021 09:31:06 -0400

| | Tech Support Test

Name | Md Arman
E-mail | [email-masked]
Phone Number | (91) 9051366454
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nightingale Point | Reservation Officer | 31-08-21 | 35000
Previous Employer 1 | Globsyn 3rd Life | Arabic Consultant | 08-12-20 | 30000
Previous Employer 2 | Mohamed Saad Al-ajlan and Sons Compnay | HR and Translator | 25-09-19 | 3300 SAR

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First: I will check address
Second: Make sure of internet connection is normal
Third: Check from browser setting, there is no any option closed.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth from mobile then switch on the speaker
What according to you makes you a good candidate for customer service or technical support job? | I am a good listener and eager in technical devises
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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