Subject: Transcript of Friday, September 17th, 2021, 11:30:47 am. Operator: Gaurav. Visitor: Nasrullah Qassimy
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Fri, 17 Sep 2021 11:53:51 +0000

Chat transcript

			Name: Nasrullah Qassimy
			E-mail (optional): [email-masked]

		ref https://www.google.com/

	Gaurav Fri, 09/17/21 11:30:47 am UTC
		Hello! How may I help you?
	System 11:30:56 am
		Nasrullah Qassimy rated the chat as good
	Nasrullah Qassimy 11:31:16 am
		hey gaurav
	Gaurav 11:31:22 am
		Welcome to our live chat services. How may I assist you?
	Nasrullah Qassimy 11:31:33 am
		thanks
		i wanted to ask some questions. if you could help please
	Gaurav 11:32:15 am
		Ya sure please go ahead.
	Nasrullah Qassimy 11:32:48 am
		i want to visit albania for a tour of 5-12 days.
		for which i would require a travel agency
		 am from Afghanistan
		and Albanian embassy is not available here
		does your company (Jayway travels) offer visa services??
		i can pay for the procedure spendings
		that's all
		🙂
	Gaurav 11:35:09 am
		Please allow me a minute to check this for you.
	Nasrullah Qassimy 11:35:49 am
		yeah sure please, give me a good news please😁
	Gaurav 11:39:50 am
		Thank you for your patience, Unfortunately as a US-based outbound tour operator sending guests to Europe, we are not able to provide visa assistance. As this is a requirement for visiting most of the countries we offer, we advise instead contacting a tour company based in the country or countries you are looking to visit.
	Nasrullah Qassimy 11:40:24 am
		i canr contact anyone.
		coz there are no embassies, 😕
		you know Afghanistan situation was not very good in the past onths
	Gaurav 11:41:46 am
		I do apologize I cannot assist you further in this matter.
	Nasrullah Qassimy 11:42:01 am
		can you tell me the visa requirements??
		what are the necessary things to be fulfilled
	Gaurav 11:42:40 am
		As I said in my previous message, we are not able to assist you in Visa matter. 
		Is there anything else I may assist you with?
	Nasrullah Qassimy 11:42:56 am
		ok
		does your company give us an invitation letter|??
	Gaurav 11:44:26 am
		No, we are not able to assist you with that as well. We sincerely apologize for this inconvenience. 
	Nasrullah Qassimy 11:44:58 am
		anything you could assist with??
	Gaurav 11:46:17 am
		We can assist you in customising the best itinerary for you. 
		As pet your demands.
		Per*
		But we are not able to assist you in visa and invitation letters. 
	Nasrullah Qassimy 11:47:39 am
		but if i dont have a visa what is your benefit and my benefit in customizing plans
	Gaurav 11:49:02 am
		Nasrullah, these are some policies which we have to follow that we only assist you and make your trip better with the best customized itineraries for you. 
		Is there anything else I can help you with?
	Nasrullah Qassimy 11:49:53 am
		ok? one last thing?
	Gaurav 11:50:08 am
		Ya sure please go ahead.
	Nasrullah Qassimy 11:50:55 am
		if your company does not offer invitation letter? where and how cani get an invitation letter?
		at least help me with, comon gaurav bhai
	Gaurav 11:52:58 am
		I sincerely apologize once again but we don't have any information about invitation letters and visa.
		It seems like I may not be much helpful with your problems so I have to take this chat to an end. 
		It was nice talking to you. Have a great day, goodbye!
	System 11:53:50 am
		Gaurav archived the chat

	23m 3s

Chat has been opened from website: https://jaywaytravel.com/itineraries/albania-private-tour-9-days#whats-included
Referrer: https://jaywaytravel.com/itineraries/albania-macedonia-tour
Visitor geolocation: Kabul, Kabul, Afghanistan / 103.94.24.10

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