Subject: Tech Support Candidate - IFTEKHAR AHMAD
From: IFTEKHAR AHMAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Sep 2021 00:23:11 -0400

| | Tech Support Test

Name | IFTEKHAR AHMAD
E-mail | [email-masked]
Phone Number | (+91) 8932003048
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Domariya Ganj,Uttar Pardesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will inspect the situation and I will see what kind of problem I'm facing in browser. After that I will decide to solve my problem. If I find the problem in browser then I will open by another way. If I have problem in my computer the I will the technician.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | If I have to connect a Bluetooth speaker to a mobile. Firstly I will have to turn on the Bluetooth of my mobile then I will turn on the Bluetooth speaker. After that I will go to Bluetooth application in my mobile and I will search the symbol of my Bluetooth speaker. If I find the symbol of my Bluetooth speaker then I will click that symbol. The Bluetooth speaker will be connected.
What according to you makes you a good candidate for customer service or technical support job? | According to my view I'm a self motivating and labourious person and my struggle is going on day and night. I have full confidence if I find the opportunity to join in this service. I will perform good act in this company with my dedication and the company will see my hard working and provide me higher rank in the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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