Subject: Tech Support Candidate - Himanshu Kumar Shahi Himanshu
From: Himanshu Kumar Shahi Himanshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Sep 2021 12:57:05 -0400

| | Tech Support Test

Name | Himanshu Kumar Shahi Himanshu
E-mail | [email-masked]
Phone Number | (122001) 8765003003
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
System administrator

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 2021 | It engineer | | 32000
Previous Employer 1 | 2018 | It engineer | | 28000
Previous Employer 2 | 2018 | It engineer | | 22000

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Desktop support Engineer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Settings then Bluetooth device on
What according to you makes you a good candidate for customer service or technical support job? | Satisfaction
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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