Subject: Tech Support Candidate - Dolly Singh
From: Dolly Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Sep 2021 04:48:19 -0400

| | Tech Support Test

Name | Dolly Singh
E-mail | [email-masked]
Phone Number | (91) 7999879240
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Sap abap

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infosys | Systems Engineer | 31st November | 26500
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will check once by opening the website in some other browsers if the website is working fine .Will clear cache . Will check the connection .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth icon on phone ,
Switch on the bluetooth speaker,
Under pair device option in mobile choose speaker device name and connect it to the mobile.

What according to you makes you a good candidate for customer service or technical support job? | My quick learning ability and my working experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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