Subject: Tech Support Candidate - Sanjay Mishra
From: Sanjay Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 23:51:30 -0400

| | Tech Support Test

Name | Sanjay Mishra
E-mail | [email-masked]
Phone Number | (91) 9654454357
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Videojet Technologies India Pvt limited | Manager | 08/03/21 | 55000
Previous Employer 1 | Domino printech india pvt ltd | Assistant Engineer | 25/09/21 | 35000
Previous Employer 2 | Giesecke and Deverient | Engineer | 24/11/2012 | 22000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | NA

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Sparker On in Bluetooth mode on
Setting in phone
Bluetooth  search
Connect

What according to you makes you a good candidate for customer service or technical support job? | Customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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