Subject: Tech Support Candidate - Abdur Raheem
From: Abdur Raheem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 21:55:35 -0400

| | Tech Support Test

Name | Abdur Raheem
E-mail | [email-masked]
Phone Number | (+91) 8383078991
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Abul Fazal enclave Okhla New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Arabic expert

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Max healthcare | Arabic to English translator and interpreter plus patient care executive | Currently working | 19k
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I'll follow few steps.
1.Restart My Device.
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.
2.I will Make Sure the Internet Connection Works.
3.
I will Check if the Website is Down

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.
2.Touch and hold Bluetooth .
3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4.Tap the name of the Bluetooth device you want to pair with your device.
5.Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I am a highly motivated, result-oriented individual, willing to go an extra mile to reach goals and learn along the way. For example, my last job involved meeting specific targets on a daily basis, which I managed and sometimes surpassed while gaining better and effective means of improving the achievement of those goals. I'm confident that if given this opportunity, I will thrive and deliver quality work within stipulated deadlines. I look forward to contributing my skills and experiences to your organization if given the opportunity.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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