Subject: Tech Support Candidate - Diksha Sharma
From: Diksha Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Sep 2021 06:57:40 -0400

| | Tech Support Test

Name | Diksha Sharma
E-mail | [email-masked]
Phone Number | (34) 8920299397
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | PITAMPURA
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | By refreshing the page and making sure that the web browser is up to date or we can start the web browser again or we can open it in another browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, we will turn on the speaker then we will turn on the bluetooth , then we search for the bluetooth device in our phone then we will connect the device
What according to you makes you a good candidate for customer service or technical support job? | I am good in speak in english. I am good in tackling the customer. I am a good learner. I am active and productive. I think i am the energy house .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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