Subject: Tech Support Candidate - rohit thakur
From: rohit thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 22:42:53 -0400

| | Tech Support Test

Name | rohit thakur
E-mail | [email-masked]
Phone Number | (07582) 7987292418
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | karampura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
advanced excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | sagarshree hospital | TPA Excutive | 7th august | 10000
Previous Employer 1 | Bhayoday Tea Company | computer operator | | 7500
Previous Employer 2 | Adinath Enterprise | computer operator | | 9000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | will refresh or open new tab
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the bluetooth of the mobile and then turn on the bluetooth of the speaker and then connect both.
What according to you makes you a good candidate for customer service or technical support job? | Being responsive with positive attitued, taking accountability and ownership, understanding customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the customer realizes would definitely differentiate you from other.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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