Subject: Tech Support Candidate - Noman khalid Noman
From: Noman khalid Noman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 11:00:12 -0400

| | Tech Support Test

Name | Noman khalid Noman
E-mail | [email-masked]
Phone Number | (+91) 8090334262
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia nagar New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
Ms world and excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the browsing system after that i will check my network connection and Reload the Page, Try Incognito Mode, Check the Date and Time, Clear Your Browser Cache and Cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen then
touch and hold Bluetooth after that
tap Pair new device If you don't find Pair new device, check under "Available devices" or tap More and refresh.
Tap the name of the Bluetooth device you want to pair with your device and follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | According to me best candidate for customer service and for technical job most important thing that are great communication skills, ability to listen, patience, problem-solving, etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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