Subject: Tech Support Candidate - Abdul Wahid
From: Abdul Wahid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 09:50:31 -0400

| | Tech Support Test

Name | Abdul Wahid
E-mail | [email-masked]
Phone Number | (+91) 7897286709
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the website and browsing system, as well as I will make sure the inernet connection is working. I will also clear the browser cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

switch on Bluetooth speaker
Turn on Bluetooth option in mobile
Tap pair new device and select the device

What according to you makes you a good candidate for customer service or technical support job? | My positive attitude and strong determination make me good candidate for customer service, as well as I am cool minded, friendly in nature and cooperative also.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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