Subject: Tech Support Candidate - Kavita Rai Kavita
From: Kavita Rai Kavita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 09:48:04 -0400

| | Tech Support Test

Name | Kavita Rai Kavita
E-mail | [email-masked]
Phone Number | (91) 7005187572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shillong
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Ms work,ms Excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will try to refresh the page then again I will try to browse the website and if the error occurs again then the site might be down that would be the reason,and I will try to browse the site in sometimes and if the problem remains same then I will write a email to technical team to get the solve for the same
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I need to on my phone bluetooth then I will try to pair it with my bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | Firstly thing I like about this job is that it is all about interacting with different people of different state which will help me to improve my skill and knowledge.And secondly I like to solve people problems so I think which is the plus point for this job profile because it's all about solving the queries of our customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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