Subject: Tech Support Candidate - Badre Alam Khan
From: Badre Alam Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 07:15:38 -0400

| | Tech Support Test

Name | Badre Alam Khan
E-mail | [email-masked]
Phone Number | (+91) 8756238669
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shaheen Bagh, Okhla New Delhi.
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
Excel, PowerPoint,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Al-Hira Educational Society Nepal | Project officer | 31 August 2020 | 14000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Effective Communication, problems solving, performance management, perseverance, etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to Bluetooth option in mobile phone.
2. Long press on Bluetooth option.
3. Turn on the Bluetooth option

What according to you makes you a good candidate for customer service or technical support job? | I believe that I am the best candidate in this position because I have a relevant experience that you are looking for in the job description.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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