Subject: Tech Support Candidate - Priyesh Yadav
From: Priyesh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 05:07:28 -0400

| | Tech Support Test

Name | Priyesh Yadav
E-mail | [email-masked]
Phone Number | (110018) 9354358761
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saket
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I will check my network connectivity (internet)
Then I will open any other website to check whether all sites have error issue or only problem is with the above mentioned site.
Then I will go for other web browser and lastly issue this concern with ndtv team if I won't able to solve this problem by any means and I need to open this site any how

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps are as follows
1.Turn on the bluetooth speaker
2.turn on the bluetooth button on the speaker and wait for ready to pair command
3. turn on bluetooth on phone from settings->bluetooth->search devices
4.click on name of bluetooth speaker on phone and finally connect .

What according to you makes you a good candidate for customer service or technical support job?

Being an electrical engineering graduate I have good knowledge about technology and technical product and there workings,parts etc.
And I enjoy interacting peaple and solving their problems

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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