Subject: Tech Support Candidate - MUHAMMED MASROOR P K
From: MUHAMMED MASROOR P K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 04:07:50 -0400

| | Tech Support Test

Name | MUHAMMED MASROOR P K
E-mail | [email-masked]
Phone Number | (+91) 9562826761
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | KERALA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | HITECH AYUR MEDICITY | TRANSLATOR | 2020 MARCH 31 | 25000 INR
Previous Employer 2 | CORDINATION OF ISLAMIC COLLEGES | LANGUAGE TEACHER | 2019 JUNE | 15000 INR

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i may check my internet connection then if it is found ok i will check my internet speed. next i may search for another website to know whether i am able to get access.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | switch on the bluetooth speaker and turn on the bluetooth option in my phone. then pair for new devices in my phone. when i see the name of headset pair with it and use.
What according to you makes you a good candidate for customer service or technical support job? | interested in technical area
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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