Subject: Tech Support Candidate - Kavya Sree
From: Kavya Sree <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 03:26:09 -0400

| | Tech Support Test

Name | Kavya Sree
E-mail | [email-masked]
Phone Number | (91) 9961761202
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inshorts | Community Specialist | Today | 21500
Previous Employer 1 | Pleasant english school | Teacher | Na | 12000
Previous Employer 2 | Ctv | Reporter | Na | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will do the basic troubleshoots like refresh the window , restart etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Please switch on the bluetooth option in the phone from the settings option .Usually it will be visible in the connectivity section in the settings menu.

Then switch on the speaker

Then search the name in the mobile phone.

Then give pair the device or connect to it.

What according to you makes you a good candidate for customer service or technical support job? | As i am working as a community support specialist in inshorts.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |