Subject: Tech Support Candidate - Ravi Raushan
From: Ravi Raushan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 03:22:36 -0400

| | Tech Support Test

Name | Ravi Raushan
E-mail | [email-masked]
Phone Number | (+91) 8292794699
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | saidulajab, near saket metro station
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DGFT, Udyog Bhawan | DEO | present | 19000/-
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. check correct/wrong fill up website
2. if correct, then check internet connections
3. if above all process done, open another browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. taking mobile phone, go to setting
2. open wireless/connection/bluetooth
3. bluetooth speaker on
4. show the bluetooth name at bluetooth on mobile phone
5. connect both, start calling/ play etc.

What according to you makes you a good candidate for customer service or technical support job? | I am quickly learn and energetic person.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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