Subject: Tech Support Candidate - shivam lath
From: shivam lath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 02:58:51 -0400

| | Tech Support Test

Name | shivam lath
E-mail | [email-masked]
Phone Number | (91) 9559509842
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiabulls | Inside sales | 30 march | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | when I occurs error in this website then I can go to the page and clear all pages and I will start my website again then after that the error will not occurred.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.I will open hotspot in my phone.
2.I will open Bluetooth in speaker
3.I will connect with the phone devices with the help of internet.

What according to you makes you a good candidate for customer service or technical support job?

I want to make a good candidate for customer service because I want to resloved all the problems of customer.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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