Subject: Tech Support Candidate - Dharmender Mishra
From: Dharmender Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Sep 2021 02:57:10 -0400

| | Tech Support Test

Name | Dharmender Mishra
E-mail | [email-masked]
Phone Number | (91) 8920819302
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Account executive position

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Alankit assignments limited | Account executive | 20 August 2021 | 13500
Previous Employer 2 | VIMAL TENJA MALLICK AND ASSOCIATES | Accountant | March 2020 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check first internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open both bluetooth device and go for connect
What according to you makes you a good candidate for customer service or technical support job? | I'm working on service industry so I know how to handle clients
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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