Subject: Tech Support Candidate - Deepa Singh
From: Deepa Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Sep 2021 07:50:52 -0400

| | Tech Support Test

Name | Deepa Singh
E-mail | [email-masked]
Phone Number | (91) 8318611855
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Representative | 26/02/2021 | 21000
Previous Employer 1 | Teleperformance | Analyst | 20/09/2019 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the website address for typos .
Check the internet connection is working or not.
Try another browser. Whatever browser you are using ,try something else

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen
Touch and hold bluetooth.
Tun on bluetooth
A list of available device will appear

What according to you makes you a good candidate for customer service or technical support job? | I am very passionate about my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |